Shipping policy
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email with your order details once it has been processed.
Shipping Times
Because we work with international suppliers, estimated delivery times are:
- Spain/European Union: 7-15 business days
- Rest of the world: 10-20 business days
These timeframes are estimates and may vary depending on product availability, customs processing, and other factors beyond our control.
Shipping Costs
Free shipping.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can track your package.
Delays
In the event of unusual delays due to customs, weather conditions, or other circumstances beyond our control, we will keep you informed by email.
Incomplete or Damaged Orders
If your order arrives damaged or incomplete, please contact us at shopionlinefy@gmial.com within 48 hours of receipt, attaching photos of the product and packaging.
Contact
For any questions about your shipping, please email us at shopionlinefy@gmial.com.